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However, Monitoring service comes at a lower end price starting at $24. 99 per month with a three year minimum commitment. Protection One uses their own proprietary monitoring company to service clients. Customer service is important to themanda quick response, during an emergency, is their ultimate goal. If the alarm is triggered the monitoring system will attempt to call your or whomever is on your list of contacts after a short period of time lapses. Protection One does offer a panic button option for a break in or other emergencies. We wanted to review the various home security plans available to the consumer, so we navigated to the "monitoring solutions" page where there are options for residential plans or commercial plans. Clicking on the residential plans we expected to see choices between various levels of home security systems and services available, and the cost of each, like we do on many other home security websites. Insteadthereis a just a paragraph explaining that "our monitoring packages will bring you peace of mind". Nowhere could we review the actual monitoring packages to determine what services or equipment was included. The security system page is just an add on to the main Xfinity website, and it feels very much like an afterthought.

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At first, I was excited about security from xfinity since I had all of their other services. This was an easy bundle. Up front, the costs were about the same as other companies. Their monthly fees were also close to other services in the area. The app rarely works could be my phone and every update to the app changes the look but never makes it functional. The camera link doesn't work on my phone but my phone is a piece of junk. Only a handful of techs are trained on home security and in a major metropolitan area that is not enough. That's been my problems up to here, maybe that is normal with any company but I hope not. Either way I've got it now!Overall, I think Comcast is a great company. They make great business decisions, their stock is doing great and their new cloud based DVR technology is pretty cool even it took them over a decade to finally create a DVR that looks like it belongs in this decade Sorry Brian Roberts. I would consider Comcast an entry level system.